Shipping Policy
At Anacosturas, we are committed to delivering your order efficiently and securely.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times are estimates and may vary due to factors such as carrier delays, customs processing, or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time, which will be clearly indicated on our website.
Tracking Information
All orders include tracking. Once your order ships, you will receive an email with your tracking number.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer.
Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us at contact@anacosturas.com. We will work with the carrier to resolve the issue as quickly as possible.
While we are not responsible for delays caused by shipping carriers, we will do our best to assist you in resolving any delivery issues.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.